Is a Web Based CMMS
Right For You?
Deciding whether or not to invest your time and money to improve your business processes can seem like a difficult decision. So let's take a look at your situation and see if it makes sense for you. Do you spend your time on any of the following:
Taking service requests over the phone, fax, email or in person
Organizing schedules of work to be done
Planning preventive maintenance or regularly occurring tasks
Tracking assets: location, work history, value, replacement parts, warranty info, electronic manuals
Managing employees: workload, performance, payroll time
Billing for services: invoicing, feeding data to accounting
Preparing reports on any of the above items or for government reporting
Looking for building drawings
If you answered yes to any of the above items, then a CMMS system could definitely help you. Now ask yourself the following questions:
Would you benefit from a centralized repository of asset and maintenance information?
Are some of your customers or people you need to collaborate with outside your computer network?
Do you have an IT department? Is IT department responsive to your needs?
Does your organization have a solid IT infrastructure?
Does your organization have the skills to maintain a high level system? (test facility, backup procedures, database administrator,..)
Do you have money for new servers and are you prepared to upgrade and maintain them against breakdowns & ever changing security threats?
As you can probably see already, if you don't have an IT department you can still have a world-class system. Even if you have a great IT department, it may make sense to have your system on the Internet where outside contractors, your customers and even you and other employees can access the system when not at work.
If you are ready to improve your business processes or just want to find out more about it